Please read this policy carefully before enrolling in any program at Richa's Fitness Lab. Our services are personalised to your health profile, lifestyle, and goals.
At Richa's Fitness Lab, every plan is customised based on individual health details, lifestyle, and goals.
Due to the personalised nature of our services, all enrollments are non-refundable once onboarding or plan creation has started.
As Richa's Fitness Lab provides personalised digital wellness and nutrition services, all payments for programs, consultations, and coaching are non-refundable.
Once enrollment is completed and onboarding begins, resources, team allocation, assessments, and personalised planning processes are initiated immediately.
Therefore:
As these are personalised digital services, cancellation after enrollment does not qualify for refunds or reversals.
In certain situations, program holds may be allowed for a limited duration.
Approval depends on:
Programs are non-transferable and cannot be shared with another individual.
Clients are responsible for attending scheduled calls and follow-ups.
Missed sessions may require rescheduling depending on team availability.
Medical or emergency-related situations may be reviewed on a case-by-case basis.
For support regarding your enrollment:
info@richafitnesslab.com